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Frequently Asked Questions
How can i get in touch with support after I bought the product?
To get in touch with support after making a purchase, reach out to us through Discord. Support tickets through the site have a longer waiting time.
Can I make payments using my preferred method?
Yes, we support a wide range of payment methods, including popular fiat options like Credit Cards as well as various cryptocurrencies. If we don't support your preferred payment method reach out to us.
Is it safe to make payments?
Yes, we take security very seriously. We use advanced fraud prevention measures to protect against fraudulent transactions and we securely store all payment information. All payment gateways used by KeyMart have a long history of safe and secure transactions.
How do I make a purchase?
Making a purchase is easy. Simply browse the available products and add the ones you wish to purchase to your cart. When you are ready to checkout, you will be prompted to enter your payment information and complete the transaction.
What is the return policy for purchases?
As per KeyMart's Terms we do not offer refunds or replacements. In extreme cases we may offer a replacement. It is the customer's responsibility to read the product description before purchasing.
Do you offer product support?
As we are not the developers of these clients and menus we offer limited support. We are more than happy to try and resolve your issues and help you succeed with the offered tools. Reach out to us with any issues you have.
After making a purchase how do I get my product key and loader?
Loader and keys are automatically sent at time of purchase. If you did not receive your key or loader at the time of purchase reach out to us to get this corrected. We will need your invoice details.
What happens if I get banned using a product you offer?
If you've been banned we encourage you to reach out to us in discord! We have a ban report channel and take this very seriously. You will need to provide us with information regarding your ban for us to asses the situation. A lot of bans are not due to product detection.
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